Khanal Group

K-MailSign

Get started with K-MailSign in 15 minutes

This guide takes you from your first sign-in to a saved company signature and one employee who is ready to receive it.

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What you need

  • A Khanal ID with two-step verification set up
  • Your company logo (PNG with a transparent background works best)
  • Your website, main phone number and office address
  • The work email of one employee, for example ravi.kumar@abcinfra.in

Sign in and create your organisation

  1. Open https://sign.khanals.in/app/.
  2. Sign in with your Khanal ID and enter the code from your authenticator app.
  3. If you see Tell us about your company, type the Company name, for example ABC Infra Private Limited.
  4. Choose the Country and Timezone, then click Continue.
  5. If your organisation already exists in Khanal ID, K-MailSign opens it directly on Overview. Go to the next section.

Add your branding

  1. On Add your branding, click Upload logo and pick your logo file.
  2. Set the Brand colour.
  3. Type the Website, Main phone, Registered / head office address and LinkedIn page.
  4. Click Continue. You can also click Skip for now and fill these later under Settings.

Make the first signature

  1. On Pick a starting design, click the design you like.
  2. Click Open in designer.
  3. Change anything you want, then click Save. The first signature becomes the company default.

Add your first employee

  1. Click Employees in the sidebar.
  2. Click Add employee.
  3. Type the Work email * and First name *, then the designation, department, office and phone numbers.
  4. Click Add employee to save.
  5. Tick the person and click Assign licence, so they get the signature.

Good to know

  • The Get set up checklist on Overview links to each step: logo and website, template, employees, Google Workspace or Microsoft 365.
  • Press ? on any page, or click How to use this page, to open that page’s guide.
  • Adding and importing people is free. Only people with a licence get a signature.

Common errors

"The free trial includes 3 licences. Buy licences under Billing & plan to license more people."

The trial covers 3 licensed people. Remove a licence from someone, or buy licences under Billing & plan.

"An employee with this email already exists."

This email is already in Employees. Search for it and edit that record instead of adding a new one.

"Brand colour must look like #1a2b3c."

Type the colour as a # followed by six letters or digits, for example #1f4e8c, or use the colour picker.

"Website must be a valid http(s) URL."

Type the full address including https://, for example https://abcinfra.in.

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Still stuck?

Email hello@khanals.in with the app name, what you clicked and the exact message you saw. Do not send passwords, PINs or authenticator codes. You can also use the contact page.