Khanal Group

K-Logistics

Track an import or export with milestones and containers

Imports and exports have their own tabs. Each record follows a fixed set of milestones, from order to delivery, with customs dates, containers and a document checklist.

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What you need

  • The Dispatcher, Manager or Organisation admin role
  • The commercial invoice number and date
  • The supplier (import) or buyer (export) name
  • B/L or AWB details and container numbers, when you have them

Record the import or export

  1. Open Imports or Exports.
  2. Click New import or New export.
  3. Type the Commercial invoice no., Invoice date and the Supplier or Buyer.
  4. Choose the Incoterm and Mode, and fill the ports, carrier, B/L or AWB, forwarder and Customs broker (CHA).
  5. Type ETD, ETA and Free days at port.
  6. Add the goods lines and the containers (number, size, seal).
  7. Click Save import or Save export.

Move it to the next milestone

  1. Open the record and find Update status.
  2. Choose the next milestone, for example Arrived at port or Customs filed (BE).
  3. Set the Date and click Save status. The matching date (for example ATA) is filled when it is empty.
  4. To pause, choose On hold and type the reason in Note.

Tick the documents

  1. Open the record and find Documents.
  2. Tick each document received (import) or sent (export).
  3. To attach one, choose it in Attach a file to and pick the File.
  4. Click Save checklist.

Good to know

  • Import milestones: Order placed, Ready at supplier, Shipped (departed), In transit, Arrived at port, Customs filed (BE), Duty paid, Out of charge, Delivery order, Dispatched to site, Delivered. You can skip steps but never go back.
  • The last free day is worked out with the arrival day as day 1; demurrage starts the day after.
  • Use Container look-up to find any container by its number or part of it.
  • Container numbers are checked with the ISO 6346 check digit. If a correct number fails, tick the override.

Common errors

"Container ... fails the ISO 6346 check"

Check the number against the B/L. If it is right as typed, tick the override for that container and save.

"The supplier is required." or "The buyer is required."

Imports need a supplier and exports a buyer. Type the name and save again.

"Status not changed: ..." about dates

The milestone date must fit the record's other dates, for example arrival after departure. Correct the date or the record, then try again.

"Choose an Incoterm from the list."

Pick one of EXW, FCA, FOB, CFR, CIF, CPT, CIP, DAP, DPU or DDP, or leave it empty.

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Still stuck?

Email hello@khanals.in with the app name, what you clicked and the exact message you saw. Do not send passwords, PINs or authenticator codes. You can also use the contact page.