Khanal Group

K-Logistics

Invite your team and choose their roles in K-Logistics

An Organisation admin invites people by email. Each person signs in with their own Khanal ID. K-Logistics has no separate PIN login for field staff; site staff use the same Khanal ID sign-in on a phone.

Last updated

Open K-LogisticsAll K-Logistics guides

What you need

  • The Organisation admin role in K-Logistics
  • The email address each person uses for Khanal ID
  • A free place on your plan for each new member

Invite a person

  1. Open the user menu and click Team.
  2. Under Invite someone, type the Email.
  3. Choose the Role.
  4. Click Send invitation. The person gets an email with a link that is valid for 7 days.
  5. Ask them to open the link, sign in with Khanal ID using that email, and click Accept invitation.

Change a role or suspend a member

  1. Open Team.
  2. In the person's row, choose the new Role, or set the status to Suspended.
  3. Click Save. A suspended person is signed out of this organisation at once.

Withdraw an invitation

  1. Open Team and find Pending invitations.
  2. Click Revoke next to the email.

Good to know

  • Organisation admin: everything, including team and plan.
  • Manager: everything except team and plan: records, status, payments, lists, settings, exports, audit log.
  • Dispatcher: records dispatches, imports and exports, changes them and updates their status (from a phone too). Accounts: payment terms, advances and payments, and downloads; cannot change dispatch details or status. Viewer: reads everything, changes nothing.
  • If your organisation is linked to a Khanal organisation, people are managed in Khanal ID at khanals.in/org; the Team page then shows a Khanal ID card.

Common errors

"Your plan allows ... team members. Ask for a bigger plan on the Billing page to add more."

Every active member counts. Suspend someone who no longer needs access, or request a bigger plan on Plan & billing.

"Wrong account" when opening the invitation

The invitation is for another email. Sign out and sign in with the Khanal ID of the invited email.

"This invitation is no longer valid"

It expired after 7 days, was revoked or was already used. Ask your admin to send a new one.

"The organisation needs at least one active admin."

Make another person Organisation admin first, then change or suspend the last admin.

"You cannot change your own role."

Another Organisation admin must change your role.

Related articles

Still stuck?

Email hello@khanals.in with the app name, what you clicked and the exact message you saw. Do not send passwords, PINs or authenticator codes. You can also use the contact page.