Khanal Group

K-Tender

Invite your team and choose roles in K-Tender

Organisation admins invite people from the Team page. Each person gets one role, and the role decides which pages and buttons they see.

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What you need

  • The Organisation admin role in K-Tender
  • Each person's e-mail address (they sign in with Khanal ID using it)
  • A free seat on your plan (JV collaborators do not use one)

Invite someone

  1. Open the menu under your name and click Team.
  2. Under Invite someone, type the person's Email.
  3. Choose a Role.
  4. Click Send invitation. The e-mail link is valid for 7 days.
  5. Ask the person to open the link, sign in with Khanal ID using the same e-mail and click Accept invitation.

Change a role or suspend a member

  1. On Team, find the person in the Team table.
  2. Choose the new role, or choose Suspended in the status box.
  3. Click Save. A suspended member is signed out of the organisation at once.

Limit a member to some companies

  1. On Team, go to the Company access card.
  2. Choose the person and select the companies under Limit to these companies. Select none for all companies.
  3. Type a Reason (logged) and click Save access.

Share one tender with a JV partner

  1. Invite the partner with the role External JV collaborator.
  2. Open the tender and click the Activity tab.
  3. Under Share with JV collaborator, choose the person and click Share this tender.

Good to know

  • The eight roles: Organisation admin (everything), Tender manager (everything except team, billing and settings), Tender executive (tenders, checklists, uploads, submissions), Technical reviewer (verifies checklist items, documents, eligibility), Finance manager (prices, EMD, BGs, contracts), Document controller (vault, verification, templates), Read-only auditor (views, exports, audit log) and External JV collaborator (only shared tenders).
  • The What each role can do card on the Team page lists each role's permissions.
  • Keep at least two organisation admins so you are never locked out.
  • K-Tender has no field-staff PIN login. Everyone signs in with Khanal ID.

Common errors

"Your plan allows 3 team members. Upgrade the plan in Billing to add more."

Your plan's user limit is reached. Suspend someone who no longer needs access, or change the plan in Billing. External JV collaborators do not count.

"Wrong account" when the person opens the invitation

They are signed in with a different e-mail. They sign out and sign in with Khanal ID using the invited e-mail.

"This invitation is no longer valid"

The link is older than 7 days, was revoked or was already used. Send a new invitation from Team.

"The organisation needs at least one active admin."

You tried to remove or suspend the last organisation admin. Make another member an admin first.

"You do not have a K-Tender seat in this organisation"

Your organisation is licensed through Khanal Group. The organisation owner or admin gives you a K-Tender seat at khanals.in/org.

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Still stuck?

Email hello@khanals.in with the app name, what you clicked and the exact message you saw. Do not send passwords, PINs or authenticator codes. You can also use the contact page.