K-Finance
How K-Finance keeps your data safe
This page explains sign-in, who can see your data, where it is stored and how changes are recorded. The full table for every app is on the security page.
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What you need
- Owner or admin role to review team access and the audit trail
- An authenticator app for two-step verification
Protect your sign-in
- Sign in with your Khanal ID and turn on two-step verification there. See Sign in and two-step verification.
- Open Settings → Security to see Active sessions and end the ones you do not know.
- Ask your team to turn on two-step verification too. Team & roles shows a 2FA column for each person.
Check who did what
- Open Settings → Audit trail to see every create, change, delete and download, with old and new values, user, time and IP.
- Open Audit trail under Books & operations for the edit log of vouchers.
- Filter by action, for example type delete.
Good to know
- Each customer is a separate organisation. Members of one organisation cannot see another’s data. You can also limit a person to some companies.
- App records are in a database on Khanal Group servers in India. Documents are kept in your organisation’s own Google Drive or OneDrive through connected storage. Export packages, restore packages and audit evidence packs are saved in the same drive (folder “90 - Exports and Recovery”); they pass through our server only while they are built or opened.
- Backups: a nightly encrypted backup on the same server, kept up to 12 months, plus a weekly snapshot of the whole server. Files in your drive are not in our backups.
- The audit trail is append-only, with daily signed anchors. To delete your data, see Export or delete your data.
Common errors
"K-Finance keeps files only in your organisation’s own …" banner at the bottom
Your organisation has not connected its storage yet. An owner or admin clicks Connect storage. See connect Google Drive or OneDrive.
"Only an owner or admin of this organisation can connect its storage."
Ask an owner or admin to connect the drive.
I see a masked account number or PAN (ABCDE****F)
Full numbers are shown only to some roles, and every reveal is recorded. Ask an owner, admin or finance manager.
How do I delete my organisation?
There is no delete button in the app. Export your data first, then write to hello@khanals.in. See Export or delete your data.
Still stuck?
Email hello@khanals.in with the app name, what you clicked and the exact message you saw. Do not send passwords, PINs or authenticator codes. You can also use the contact page.