Khanal Group

Drive Connect

Folder layout, switching drive and disconnecting

Every app files into its own numbered folder inside one Khanal Group folder. Here you also see how to check the connection, switch cloud or disconnect.

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What you need

  • Administrator rights in the storage organisation
  • Access to the connected Google or Microsoft account

Check the connection and files

  1. Open your organisation's storage page.
  2. Click Check now. Drive Connect checks the drive and every file.
  3. Read Needs attention for files that are missing, in the bin or changed outside the apps.

Switch between Google Drive and OneDrive

  1. Open your organisation's storage page.
  2. Click Use OneDrive instead or Use Google Drive instead. The button shows only while no document is stored in the current drive.
  3. Finish the sign-in for the new cloud.

Disconnect

  1. Open your organisation's storage page.
  2. Click Disconnect and confirm.
  3. For OneDrive, also remove Khanal Group on Microsoft's side: personal account at account.live.com/consent/Manage, work account at myapps.microsoft.com.

Good to know

  • Folders inside Khanal Group - your organisation: 00 - Company Master Documents, 01 - K-Finance, 02 - K-Secretarial, 03 - K-IPO, 04 - K-MailSign, 05 - K-Tender, 06 - K-Projects, 07 - K-CRM, 90 - Exports and Recovery. The folders for K-Secretarial, K-IPO and K-MailSign are reserved.
  • Folders are found by hidden ids, not by name. Renaming the folder or reconnecting does not make a second copy.
  • A file edited directly in the drive is not used by the apps; upload the changed file as a new version through the app.
  • After you disconnect, files stay in your drive, but the apps cannot open or add documents until it is reconnected.

Common errors

"This organisation keeps ... document(s) in Google Drive. Switching to OneDrive is not possible yet ..."

Moving files between clouds does not exist yet. Reconnect the current drive instead.

"The Khanal Group folder is in the ... bin. Restore it."

Restore the folder from the Google Drive bin or the OneDrive recycle bin, then click Check now.

"Another change to this organisation's storage is still running. Wait a minute and try again."

Wait a minute and click again.

Status shows Needs attention

Open the storage page and read the detail. Usually the token expired or access was removed: click Reconnect Google Drive or Reconnect OneDrive.

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Still stuck?

Email hello@khanals.in with the app name, what you clicked and the exact message you saw. Do not send passwords, PINs or authenticator codes. You can also use the contact page.