Khanal Group

K-MailSign

Switch on the Outlook add-in for everyone in Microsoft 365

Microsoft has no way for apps to write Outlook signatures, so a small K-MailSign add-in inserts them when someone writes an email. Your admin adds it once; staff do nothing.

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What you need

  • A Microsoft 365 global admin account
  • The Owner, Administrator or IT administrator role in K-MailSign
  • Employees with a licence and a saved company default signature
  • For phones and other apps: a Windows PC with PowerShell (optional)

Add the add-in in Microsoft 365

  1. Click Integrations in the sidebar.
  2. Under Switch on the Outlook add-in for everyone, click Generate Outlook add-in.
  3. Click Copy link.
  4. Click Open Integrated apps. The Microsoft 365 admin centre opens.
  5. Choose Upload custom apps, then Office Add-in.
  6. Choose Provide link to the manifest file, paste the link and click Validate.
  7. Assign it to the Entire organisation and click Deploy.

Publish the signatures

  1. Click Sync & history.
  2. Click Sync now, or click New deployment and choose Microsoft 365.
  3. Ask a colleague to start a new email in Outlook and check the signature.

Cover phones and other mail apps (server-side signatures)

  1. On Integrations, find All devices: server-side signatures.
  2. Click Download the setup script.
  3. Run it once in PowerShell as your Microsoft 365 admin.
  4. Click I have run the script.
  5. Run the script again after you change or deploy signatures, or add people.

Good to know

  • The add-in works in Outlook on the web, new Outlook, and Outlook for Windows and Mac. It can take a few hours to appear (Microsoft says up to 24).
  • Outlook shows a new signature on the next new email, reply or forward after a sync.
  • Server-side rules skip messages the add-in already signed, so nobody gets two signatures. Mail never passes through K-MailSign.
  • To stop everything, click Remove K-MailSign from Microsoft 365…, type REMOVE and confirm. Employees and designs are kept.

Common errors

The signature does not appear in Outlook

The add-in can take up to 24 hours after your admin deploys it. Check that the person has a licence and that you pressed Sync now.

"No published signatures yet. Deploy signatures to Microsoft 365 first."

Open Sync & history and click Sync now, or run a New deployment to Microsoft 365. Then download the script again.

"Microsoft directory sync is not configured on this server yet. The Outlook add-in works without it."

Skip Sign in with Microsoft. Add employees by hand or with Import CSV / Excel, and use the add-in.

Outlook stopped adding signatures after I clicked Rotate key

Rotate key stops the current add-in. Copy the new link and upload the add-in again in Integrated apps.

Sync says Microsoft refused to save changes

The K-MailSign app needs the User.ReadWrite.All permission with admin consent. Microsoft also blocks apps from editing other administrators’ profiles; change those in the Microsoft 365 admin centre.

Still stuck?

Email hello@khanals.in with the app name, what you clicked and the exact message you saw. Do not send passwords, PINs or authenticator codes. You can also use the contact page.